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Terms of Conditions

Cosme Proud USA, Inc.

General
Cosme Proud USA, Inc. reserves the right to change merchandise being sold at cosmeproud.com and the right to change its price.
Cosme Proud USA, Inc. reserves the right to change all the rules for shopping at cosmeproud.com includes but is not limited to:
-Return policy
-Shipping fee and shipping method
-Sales tax rate and taxation method

 

Basic business days
Monday - Friday excluding federal holidays within the United States.
However, Cosme Proud USA, Inc. will be closed the day after Thanksgiving, and between December 30 and January 3.

 

Processing time
Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday and Sunday are usually processed on the following Monday or Tuesday.

 

Return policy 
Cosme Proud USA, Inc. will accept returns for purchased products upon receiving your items within 30 days from the purchase date, if the each single item has been used less than 30%.
Please send it with an original invoice to:
Cosme Proud USA, Inc.
2125 Center Avenue, Suite 109
Fort Lee, NJ 07024
Shipping costs on "return and the original" are not refundable.
In case of "damaged shipping," please call our toll free number at 888-267-6390. 

 

Shipping fee/method
Shipping and Handling fees for the contiguous 48 U.S. states:
* UPS Ground: $5.00

Shipping and Handling fees for AK, GU, HI, PR and VI:
* Priority mail by US postal service: $10.00

Shipping and Handling fees for Canada:
* UPS Standard to Canada:  $10.00 (USD)


Free shipping
Cosme Proud USA, Inc. offers free shipping by UPS Ground on "an order for $600 or more (excluding taxes).
* Free shipping is NOT available for a shipment to AK, GU, HI, PR, VI and Canada.

 

Sales tax information
Cosme Proud USA, Inc. charges sales tax on orders (except health food) delivered to the state of New Jersey.

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